Customer Success Engineer (m/f/d)

Location

Mainz/Remote

TYPE

Full-time

Start date

Immediately

Our company is committed to equal opportunities, embracing diversity and fostering an inclusive environment. We believe that mutual compatibility is essential and we welcome people of all genders (m/f/d) to our team.
What can you expect?
  • Exciting opportunities: Advance your career in a dynamic tech startup that is shaping the industry.
  • Real change: Help revolutionize end-to-end processes in the fascinating casting industry.
  • Digital transformation in heavy industry: work in an entrepreneurial environment where your ideas shape our future.
  • Cooperative environment: Become part of a well-coordinated team made up of experienced and motivated professionals.
  • Bridge builder: interface between customers and our internal operations processes
  • Ensuring customer satisfaction: You are responsible for looking after our existing customers and doing everything you can to ensure a satisfied and long-term business relationship.
  • Problem solver: You recognize where our customers’ shoes are pinched and independently come up with new, innovative solutions for the use of our products at the customer.
  • Active listener: You gather feedback and develop new features together with the product team.
  • Introduce processes: You develop new internal processes and introduce them independently.
  • KPI development: You know which figures are important and create independent reports.
  • Education: Background in the foundry industry or quality control or further processing of cast products.
  • Future-oriented: Great interest in manufacturing technologies and data-driven processes.
  • Team player: You work both independently and in a fast-paced team environment.
  • Language skills: Fluent in German; knowledge of English is an advantage.
  • Enthusiasm: willingness to learn and contribute new ideas.
Please send us your CV and application as soon as possible. We will then invite you to a personal interview as soon as possible. For more information about the position, please contact Marcel Tschillaev at karriere@castfast.de